Protecting the privacy and security of your personal nonpublic information is important to Pacific Continental and its employees. We recognize the importance of maintaining the privacy standards you expect in regards to the information you have entrusted to us. This Privacy Notice is designed to inform you of the types of information we collect, how we use that information, and the circumstances under which we will share it within our company and with nonaffiliated third parties.
WE DO NOT DISCLOSE ANY NONPUBLIC PERSONAL INFORMATION ABOUT OUR CUSTOMERS OR FORMER CUSTOMERS TO ANYONE, EXCEPT AS PERMITTED OR REQUIRED BY LAW.
WHAT INFORMATION WE COLLECT
We may collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications or other loan and account forms;
- Information about your transactions with us, our affiliates or others; and
- Information we receive from a consumer reporting agency
WHAT INFORMATION WE DISCLOSE
We are permitted under law to disclose nonpublic personal information about you to other third parties in certain circumstances. We may disclose all or some of the information we collect as described above to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. We may disclose nonpublic personal information about you to nonaffiliated third parties as permitted by law. For example, we may disclose nonpublic personal information about you to third parties to assist us in servicing your loan or account with us, to government entities in response to subpoenas, and to consumer reporting agencies. For example, we may disclose information to service providers in order to help us to:
- Comply with laws and regulations;
- Process or complete account transactions;
- Administer or enforce a transaction;
- Design and improve our products and services;
- Print checks; or
- Collect debts
When we enter a contractual agreement with a service provider, we prohibit them from disclosing or using that information for any other purpose.
If you decide to close your account(s) or your account becomes inactive, we will continue to adhere to the privacy policies and practices described in this notice.
OUR SECURITY PROCEDURES
We take steps to safeguard customer information. We maintain strict policies and security controls to assure that customer information in our computer systems and files is protected. We restrict access to your personal and account information to those employees who need to know that information to perform their jobs, or to provide products or services to you. We train all employees to recognize and respect your privacy. We maintain physical, electronic, and procedural safeguards that comply with federal standards to protect your nonpublic personal information.
Pacific Continental is committed to ensuring the privacy of your personal information. We will continue to review our internal security controls to safeguard your personal information as we employ new technology in the future. If you have any questions or concerns regarding Pacific Continental’s privacy policies and practices, please let us know. You may reach us by phone toll-free at 877-231-2265; mail at PO Box 10727, Eugene, OR 97401-2727; e-mail at banking@therightbank.com; or in person.
(Pacific Continental includes Pacific Continental Corporation, Pacific Continental Bank, and Pacific Continental Mortgage.)